This privacy policy sets out how Perth Mobile Physio collects, uses and discloses your personal information in compliance with the Privacy Act 1988.

By supplying personal information to us, you consent to our collection, use, storage, disclosure and management of your personal information as outlined in this policy.

What is personal information?

In the context of this policy, the term ‘personal information’ refers to any details that can be used to personally identify you. This includes (but is not limited to) your name, address, telephone number, email address, date of birth and gender. If the information we collect personally identifies you, or can be reasonably verified, then it is considered your personal information.

What do we collect?

The information we collect about you varies depending on your dealings with us. The kind of personal information we may collect includes:

  • Your name, date of birth, gender and contact details including your physical address, mailing address, email address and telephone number
  • Bank account and credit card details
  • Details relating to your income and credit-worthiness
  • A record of the services you have requested from us, along with any other additional information obtained to deliver the service, or to respond to your enquiries
  • Your device type, geo-location information, computer and connection information, website traffic, IP address
  • Any other personal information that is required to carry out your dealings with us.

When do we collect personal information?

Some of the ways we may collect your personal information is when you:

  • Visit our website
  • Make an enquire, complete a form or provide feedback
  • Buy our products or services
  • Complete any surveys or enter competitions or promotions
  • Contact us by telephone, email, fax, post or in person

Why we collect personal information

We collect, hold, use and disclose your personal information to:

  • Communicate with you and provide the necessary information you may have requested regarding our products and services
  • Respond to queries or feedback
  • Monitor activity on our website
  • Personalise your experiences on our website
  • Update you on our products and services via promotions, direct mail, email, SMS and social media

Who do we share information with?

Depending on your level of engagement with us, we may be required to disclose your personal information to:

  • Third parties that provide products and services such as financial advisors
  • External service providers that aid us in distributing information on our behalf such as mailing houses or marketing agencies
  • Our website provider – if technical issues arise

Cookies

Our website uses cookies, which allow us to identify your browser while you are using our site. Cookies do not identify you, however they do allow us to track your usage patterns so that we can measure your level of interest across our site. We also use cookies for the purposes of remarketing.

You can access your browser settings at any time to manage cookies. Here you have the ability to delete existing cookies, decline receiving cookies or receive notifications when cookies are being used.

Security
We maintain strict security procedures and take reasonable steps to ensure your personal information is protected from unauthorised access, modification or disclosure.

Opting out of Perth Mobile Physio communications

You are within your rights to opt out of any communications you no longer wish to receive from Perth Mobile Phsyio, by contacting our Privacy Officer:

Phone: 0450 515 169
Email: admin@perthmobilephysiotherapy.com.au

We may change our privacy policy from time to time by publishing changes to this page. We encourage you to check our website every so often, to stay abreast of our current privacy policy.